GEM EBS as an East London based, Mechanical & Electrical, SME service provider are committed to delivering our work in accordance with legislations, industry standards and Social expectations – with the latter being the most significant and most demanding to deliver against.
In order that we achieve the required standards and social expectations, GEM EBS function in accordance with a suite of policies, processes and supporting and monitoring documentation.
The more obvious and most common to interact with our daily processes being
1 – Environmental Policy supported by a separate Waste Management Policy
2- Equal Opportunities Policy
3- Health & Safety Policy
These supported by our Quality Management System defined Policies including
1 – Company Organisation & Responsibilities Policy
2 – Quality Control Processes
3 – HR Responsibilities
4 – Training Policy
5 – Purchasing Policy
6 – Business Continuity Policy
In addition, to the above functional processes, we operate a personal, caring and considerate set of delivery practices
1 – Customer Service Policy including our Complaints Policy
2 – Community Support Strategy
GEM are committed to delivering the best we can be and ensuring that best is better than any minimum standards that have been set by anyone.